British Business · Hotels & Inns · Lawyers Life · Life On The Road · Travel · UK · Work

Charge for Wifi? Why, fie!

 

From a little corner table at the hotel cafe, Nottingham

 

Travelling away from home has a funny way of making days pass by quicker.  For the past weeks, C and I have been living our usual pretty itinerant lifestyle, a different part of the UK every week.  C covers his consulting gigs, and I tag along with my own hardcase of paperwork to do while away.  Actually “away” is not quite the word.  Perhaps I should fine-tune that word to “further away”, especially when the conveniences and comforts available while working from our home in Manchester are not available.  My work as an attorney in the US requires me to pass big bulks of work across the Atlantic.  And so when we are on the road, I have to find my nook to do work, and equally importantly, I need to have internet connection to send work across.  Unlike in the US, many UK hotel groups/chains do not offer free internet connection.  Not even when a big chunk of their clientele are business travellers.  For instance, C is a frequent user of another hotel group (Let’s call it “P Hotel” The Premier Inn group) for his business travels.   The said Hotel chain is extensive, and you generally can also find one located outside of city centre and anywhere across the UK — convenient for C as power plants are usually located quite far from them.  I like that P hotels Premier Inns have spankin’ clean rooms, are pretty no-frills (altho very often, I wouldn’t mind some pretty frills), and — they have showers and not just bath tubs (happy me!)!   However, what seriously irks me is that the P hotels they charge for internet.  Their rate?  £5 per hour, or £10 for any time use within a 24 hour period (multiply that by a 4 day stay).  The guest must pay this upfront (front desk), and they give you a “scratch” card with a password.  There have been many times when, just for the principle of it, I want to refuse to pay more than the room rates (which believe me, can go quite high when booked on short notice).  But then I tell myself “what principle are you talking about?  It’s just how they choose to do business”,  knowing that sticking to my guns would go against professionalism.  No choice then but to suck it up and pay for it.  Alternatively I would/could take the bus into town, find a Starbucks, and work there until the Barristas either become my good friends or get annoyed.  Trust me, it is awful to feel that you’ve overstayed your welcome.  So it usually ends up with me spending more money for coffee and cookies.  Bottomline, what I had done in these instances really made no economical sense.  To save £10, I spent more (bus ride to and from, coffee and cookies).  So what do I do but gripe silently to myself in utter frustration?  And outwardly, act nonchalant and bear it.  That’s the British way, and when in Rome.

One of the places we regularly stay in when in Edinburgh is the King’s Manor.   This hotel is managed by the Best Western UK group (Twitter handle:  “BestWesternGB”).  They provide free broadband to guests.  What a relief.  Hotel people who understand that providing internet connection today is the functional equivalent of having bedside and lobby telephones in yesteryears.  A simple, basic feature like this,– and I am less antsy about not being able to take care of my clients overseas.  In the end I enjoy travel and stay that much more.    I hope hotels in the UK realize that the value of providing broadband to guests, and the competitive advantage it provides to their business mark worldwide, are much more than the sum of its actual costs.  No hotel guest wants to feel isolated from contact, or to feel that they have to pay additional for a few hours of de-isolation.  Too much nickel-and-diming your clients. And really, how silly.

So this week, we booked ourselves in another Best Western hotel.  This time, the Westminster in Nottingham.  We will continue to stay in BW hotels and look into them wherever we travel.

Anyway, by way of  FYI, since this is a blog about expat life, here are some of the hotel groups in the UK where guests PAY FOR WIFI:

  • Hilton
  • Travelodge
  • Holiday Inn
  • Marriott
  • Malmaison
  • Premier Inn and
  • Thistle

And those that PROVIDE FREE WIFI TO GUESTS include:

  • DE VERE
  • RADISSON
  • SAS
  • CITY INN and of course,
  • BEST WESTERN

(Source :  “Do Not Disturb” magazine, Issue No. 1)

p.s.:  Best Western GB has come up with the first magazine issue called “Do Not Disturb”.  The magazine is unconventional, fun and interestingly quirky — definitely in line with the company’s byline “Hotels with Personality”.

Cover of "Do Not Disturb"
Life · Road Signs · Travel · Uncategorized · USA · Work

Meanderings

In a few days I will be headed home to the UK, and I can’t wait.  The best thing is always that moment when I finally exit UK Immigration and look through the sea of faces for That One. :)   Yeah, home is really where the heart is.  I have been musing today about how little I blog while I am in Chicago, or while travelling around the States.  I seem to dive in getting my nose dirty in books and papers, catching up with friends, finding ways to bask in the new and get back in the groove of the familiar, running around doing 3,000 things.  In short, I blog less wearing my “Miss Chicago hat” than when I am on the other end of the Atlantic “missing Chicago”.  Which really makes me think whether this whole blog needs a change of direction.  I have ideas swimming in my head.  And re-packaging, and a new related blog which may involve providing my loyal readership of four (one of whom is my husband) with US Immigration and Nationality laws tidbits and updates, may be forthcoming.  Oooh, lucky you.  (really….).

On a side note, I have a professional collaboration possibility in the UK the off-ing.  It’s not employment, and at this point in my life, anyway, “employment” is not something I am interested in.  (Did I tell you my Indian name was “Bindher Dandhat”?)  I like the freedom of being on my own.  I got an (unexpected) invite from them, but the proposal on paper seems ideal.  The talks are scheduled for the day after I arrive in the UK.  I take the train to London the next day, and am keeping my fingers crossed on that one.  My Jewish and Chinese sides tell me to keep all other details under wraps.  Wish me luck. :)

This is a picture of where I was over the weekend. I drove quite a ways to Eureka Springs. The trek was not what I expected. It was on the mountains and I was on 36 miles of steep and curvey roads. I drove through 15 mph hairpins, if that gives any indication of why I was mostly thinking.... what would this drive be like in the WINTER when covered with snow? Boooo. Scroll your pointer over the picture to find out the name of this place.